Contact information

Client Care

Need assistance? We’re here to help.

For questions about your order, product details, shipping, returns, product care, or general inquiries, please contact our Client Care team.

We usually reply within 1–2 business days.

Contact Form

You may also contact us through the contact form available on this page.

Live Chat

Our live chat is available directly on the website when active. We aim to respond as quickly as possible during support hours.

Business Information

Nera Pearl is operated by Kamil Affek, an entrepreneur operating under the Nera Pearl brand.

Business address:
ul. Wolska 17
43-220 Jedlina
Śląskie, Poland